Hallo Community,
Ich habe zurzeit folgendes Problem:
Wir wollen in einer Firma 3cx als Telefonanlage benutzen, Wir haben jetzt auch alles soweit eingerichtet das es funktioniert.
Das Problem ist nur Das wenn wir nach draußen telefonieren wollen wir erst 2-3 mal versuchen müssen anzurufen bis der Anruf raus geht.
Interne Anrufe hingegen funktionieren sofort.
Wir benutzen die aktuelle Version von 3CXphone.
Kennt jemand dieses Problem? Kann da jemand helfen ?
Parameter Ausgehend:
Bei der Nebenstelle steht in Optionen bei Ausgehende Rufnummer: Meine Rufnummer inklusive Nebstellennummer
Das Server-Aktivitäten-Protokoll von der 3CX bei den Anrufen
Rufnummer1 = Welchen ich anrufen möchte
LokalPC = IP vom PC, welcher mittels 3CX Softphone anrufen will
RufnummerOhneNeb = Meine Rufnummer ohne Nebenstellenanhang
VodafoneServerIP = SBC_IP vom Vodafoneserver
PBX_IP = Die IP unserer Telefonanlage
MEINNAME = Mein Name laut Nebenstelle
24-Feb-2016 09:08:06.947 Leg L:19.2[Line:10000>>Rufnummer1] is terminated: Cause: BYE from PBX
24-Feb-2016 09:08:06.947 [CM503008]: Call(C:19): Call is terminated
24-Feb-2016 09:08:06.942 Leg L:19.1[Extn:20] is terminated: Cause: BYE from 127.0.0.1:32850
24-Feb-2016 09:08:02.177 Currently active calls – 1: [19]
24-Feb-2016 09:07:43.905 [CM503007]: Call(C:19): Line:10000>>Rufnummer1 has joined, contact <sip:RufnummerOhneNeb@VodafoneServerIP:5060>
24-Feb-2016 09:07:43.902 [CM503007]: Call(C:19): Extn:20 has joined, contact <sip:20@LokalPC:50195>
24-Feb-2016 09:07:43.900 L:19.2[Line:10000>>Rufnummer1] has joined to L:19.1[Extn:20]
24-Feb-2016 09:07:43.895 NAT/ALG check:L:19.2[Line:10000>>Rufnummer1] RESPONSE 200 on ‘INVITE’ – basic check passed. No information for extended checks
24-Feb-2016 09:07:43.895 [CM505003]: Provider:[Vodafone] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip
BX_IP:5060]
24-Feb-2016 09:07:39.350 [CM503025]: Call(C:19): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:19.1[Extn:20]
24-Feb-2016 09:07:39.349 [MS006000] C:19.2: connection address is enforced to PBX_IP
24-Feb-2016 09:07:39.342 [CM503027]: Call(C:19): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:39.342 [CM503004]: Call(C:19): Route 1: from L:19.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:39.342 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 0; limit is 2
24-Feb-2016 09:07:39.342 Call(C:19): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:07:39.340 [CM503001]: Call(C:19): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:07:39.340 NAT/ALG check:L:19.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
3. Versuch, hier hat der Anruf funktioniert
SIP proxy detected:
Via:SIP/2.0/TCP 127.0.0.1:5080;branch=z9hG4bK-d8754z-Pj61f9447fd5fe4ac8aaf10cc359811133-2—d8754z-;rport=32850
Via:SIP/2.0/UDP 217.68.186.115:53583;branch=z9hG4bK-d8754z-tunneltid-1—d8754z-;rport;tnlid=clnt.1-0bc8950d351f4219b71b3c2ed6a5a486
Via:SIP/2.0/TCP LokalPC:50195;rport;branch=z9hG4bKPj61f9447fd5fe4ac8aaf10cc359811133;alias
24-Feb-2016 09:07:39.250 Leg L:18.1[Extn:20] is terminated: Cause: BYE from PBX
24-Feb-2016 09:07:39.242 [CM503020]: Call(C:18): Normal call termination. Call originator: Extn:20. Reason: No answer
24-Feb-2016 09:07:39.242 L:18.1[Extn:20] failed to reach Line:10000>>Rufnummer1, reason No Answer
24-Feb-2016 09:07:39.241 Leg L:18.2[Line:10000>>Rufnummer1] is terminated: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:39.241 Call to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] from L:18.1[Extn:20] failed, cause: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:39.236 [CM503003]: Call(C:18): Call to <sip:Rufnummer1@VodafoneServerIP:5060> has failed; Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:32.162 Currently active calls – 1: [18]
2. Versuch
24-Feb-2016 09:07:08.202 Leg L:17.1[Extn:20] is terminated: Cause: BYE from PBX
24-Feb-2016 09:07:08.152 [CM503020]: Call(C:17): Normal call termination. Call originator: Extn:20. Reason: No answer
24-Feb-2016 09:07:08.152 L:17.1[Extn:20] failed to reach Line:10000>>Rufnummer1, reason No Answer
24-Feb-2016 09:07:08.152 Leg L:17.2[Line:10000>>Rufnummer1] is terminated: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:08.152 Call to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] from L:17.1[Extn:20] failed, cause: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:08.146 [CM503003]: Call(C:17): Call to <sip:Rufnummer1@VodafoneServerIP:5060> has failed; Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:07.186 [CM503025]: Call(C:18): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:18.1[Extn:20]
24-Feb-2016 09:07:07.185 [MS006000] C:18.2: connection address is enforced to PBX_IP
24-Feb-2016 09:07:07.137 [CM503027]: Call(C:18): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:07.137 [CM503004]: Call(C:18): Route 1: from L:18.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:07.137 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 1; limit is 2
24-Feb-2016 09:07:07.137 Call(C:18): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:07:07.135 [CM503001]: Call(C:18): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:07:07.135 NAT/ALG check:L:18.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
SIP proxy detected:
Via:SIP/2.0/TCP 127.0.0.1:5080;branch=z9hG4bK-d8754z-Pja6fca75c008440eca85508ddab9e7679-2—d8754z-;rport=32850
Via:SIP/2.0/UDP 217.68.186.115:53583;branch=z9hG4bK-d8754z-tunneltid-1—d8754z-;rport;tnlid=clnt.1-0bc8950d351f4219b71b3c2ed6a5a486
Via:SIP/2.0/TCP LokalPC:50195;rport;branch=z9hG4bKPja6fca75c008440eca85508ddab9e7679;alias
24-Feb-2016 09:07:02.146 Currently active calls – 1: [17]
24-Feb-2016 09:06:36.022 [CM503025]: Call(C:17): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:17.1[Extn:20]
24-Feb-2016 09:06:36.020 [MS006000] C:17.2: connection address is enforced to PBX_IP
24-Feb-2016 09:06:35.972 [CM503027]: Call(C:17): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:06:35.972 [CM503004]: Call(C:17): Route 1: from L:17.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:06:35.972 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 0; limit is 2
24-Feb-2016 09:06:35.972 Call(C:17): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:06:35.970 [CM503001]: Call(C:17): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:06:35.970 NAT/ALG check:L:17.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
1. Versuch
Ich habe zurzeit folgendes Problem:
Wir wollen in einer Firma 3cx als Telefonanlage benutzen, Wir haben jetzt auch alles soweit eingerichtet das es funktioniert.
Das Problem ist nur Das wenn wir nach draußen telefonieren wollen wir erst 2-3 mal versuchen müssen anzurufen bis der Anruf raus geht.
Interne Anrufe hingegen funktionieren sofort.
Wir benutzen die aktuelle Version von 3CXphone.
Kennt jemand dieses Problem? Kann da jemand helfen ?
Parameter Ausgehend:
Bei der Nebenstelle steht in Optionen bei Ausgehende Rufnummer: Meine Rufnummer inklusive Nebstellennummer
Das Server-Aktivitäten-Protokoll von der 3CX bei den Anrufen
Rufnummer1 = Welchen ich anrufen möchte
LokalPC = IP vom PC, welcher mittels 3CX Softphone anrufen will
RufnummerOhneNeb = Meine Rufnummer ohne Nebenstellenanhang
VodafoneServerIP = SBC_IP vom Vodafoneserver
PBX_IP = Die IP unserer Telefonanlage
MEINNAME = Mein Name laut Nebenstelle
24-Feb-2016 09:08:06.947 Leg L:19.2[Line:10000>>Rufnummer1] is terminated: Cause: BYE from PBX
24-Feb-2016 09:08:06.947 [CM503008]: Call(C:19): Call is terminated
24-Feb-2016 09:08:06.942 Leg L:19.1[Extn:20] is terminated: Cause: BYE from 127.0.0.1:32850
24-Feb-2016 09:08:02.177 Currently active calls – 1: [19]
24-Feb-2016 09:07:43.905 [CM503007]: Call(C:19): Line:10000>>Rufnummer1 has joined, contact <sip:RufnummerOhneNeb@VodafoneServerIP:5060>
24-Feb-2016 09:07:43.902 [CM503007]: Call(C:19): Extn:20 has joined, contact <sip:20@LokalPC:50195>
24-Feb-2016 09:07:43.900 L:19.2[Line:10000>>Rufnummer1] has joined to L:19.1[Extn:20]
24-Feb-2016 09:07:43.895 NAT/ALG check:L:19.2[Line:10000>>Rufnummer1] RESPONSE 200 on ‘INVITE’ – basic check passed. No information for extended checks
24-Feb-2016 09:07:43.895 [CM505003]: Provider:[Vodafone] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip
BX_IP:5060]24-Feb-2016 09:07:39.350 [CM503025]: Call(C:19): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:19.1[Extn:20]
24-Feb-2016 09:07:39.349 [MS006000] C:19.2: connection address is enforced to PBX_IP
24-Feb-2016 09:07:39.342 [CM503027]: Call(C:19): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:39.342 [CM503004]: Call(C:19): Route 1: from L:19.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:39.342 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 0; limit is 2
24-Feb-2016 09:07:39.342 Call(C:19): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:07:39.340 [CM503001]: Call(C:19): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:07:39.340 NAT/ALG check:L:19.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
3. Versuch, hier hat der Anruf funktioniert
SIP proxy detected:
Via:SIP/2.0/TCP 127.0.0.1:5080;branch=z9hG4bK-d8754z-Pj61f9447fd5fe4ac8aaf10cc359811133-2—d8754z-;rport=32850
Via:SIP/2.0/UDP 217.68.186.115:53583;branch=z9hG4bK-d8754z-tunneltid-1—d8754z-;rport;tnlid=clnt.1-0bc8950d351f4219b71b3c2ed6a5a486
Via:SIP/2.0/TCP LokalPC:50195;rport;branch=z9hG4bKPj61f9447fd5fe4ac8aaf10cc359811133;alias
24-Feb-2016 09:07:39.250 Leg L:18.1[Extn:20] is terminated: Cause: BYE from PBX
24-Feb-2016 09:07:39.242 [CM503020]: Call(C:18): Normal call termination. Call originator: Extn:20. Reason: No answer
24-Feb-2016 09:07:39.242 L:18.1[Extn:20] failed to reach Line:10000>>Rufnummer1, reason No Answer
24-Feb-2016 09:07:39.241 Leg L:18.2[Line:10000>>Rufnummer1] is terminated: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:39.241 Call to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] from L:18.1[Extn:20] failed, cause: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:39.236 [CM503003]: Call(C:18): Call to <sip:Rufnummer1@VodafoneServerIP:5060> has failed; Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:32.162 Currently active calls – 1: [18]
2. Versuch
24-Feb-2016 09:07:08.202 Leg L:17.1[Extn:20] is terminated: Cause: BYE from PBX
24-Feb-2016 09:07:08.152 [CM503020]: Call(C:17): Normal call termination. Call originator: Extn:20. Reason: No answer
24-Feb-2016 09:07:08.152 L:17.1[Extn:20] failed to reach Line:10000>>Rufnummer1, reason No Answer
24-Feb-2016 09:07:08.152 Leg L:17.2[Line:10000>>Rufnummer1] is terminated: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:08.152 Call to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] from L:17.1[Extn:20] failed, cause: Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:08.146 [CM503003]: Call(C:17): Call to <sip:Rufnummer1@VodafoneServerIP:5060> has failed; Cause: 408 Request Timeout/INVITE from local
24-Feb-2016 09:07:07.186 [CM503025]: Call(C:18): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:18.1[Extn:20]
24-Feb-2016 09:07:07.185 [MS006000] C:18.2: connection address is enforced to PBX_IP
24-Feb-2016 09:07:07.137 [CM503027]: Call(C:18): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:07.137 [CM503004]: Call(C:18): Route 1: from L:18.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:07:07.137 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 1; limit is 2
24-Feb-2016 09:07:07.137 Call(C:18): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:07:07.135 [CM503001]: Call(C:18): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:07:07.135 NAT/ALG check:L:18.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
SIP proxy detected:
Via:SIP/2.0/TCP 127.0.0.1:5080;branch=z9hG4bK-d8754z-Pja6fca75c008440eca85508ddab9e7679-2—d8754z-;rport=32850
Via:SIP/2.0/UDP 217.68.186.115:53583;branch=z9hG4bK-d8754z-tunneltid-1—d8754z-;rport;tnlid=clnt.1-0bc8950d351f4219b71b3c2ed6a5a486
Via:SIP/2.0/TCP LokalPC:50195;rport;branch=z9hG4bKPja6fca75c008440eca85508ddab9e7679;alias
24-Feb-2016 09:07:02.146 Currently active calls – 1: [17]
24-Feb-2016 09:06:36.022 [CM503025]: Call(C:17): Calling T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060] for L:17.1[Extn:20]
24-Feb-2016 09:06:36.020 [MS006000] C:17.2: connection address is enforced to PBX_IP
24-Feb-2016 09:06:35.972 [CM503027]: Call(C:17): From: Extn:20 (“MEINNAME” <sip:20@PBX_IP:5060>) to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:06:35.972 [CM503004]: Call(C:17): Route 1: from L:17.1[Extn:20] to T:Line:10000>>Rufnummer1@[Dev:sip:RufnummerOhneNeb@VodafoneServerIP:5060]
24-Feb-2016 09:06:35.972 Line limit check: Current # of calls for line Lc:10000(@Vodafone[<sip:RufnummerOhneNeb@VodafoneServerIP:5060>]) is 0; limit is 2
24-Feb-2016 09:06:35.972 Call(C:17): Call from Extn:20 to Rufnummer1 matches outbound rule ‘Rule for Vodafone’
24-Feb-2016 09:06:35.970 [CM503001]: Call(C:17): Incoming call from Extn:20 to <sip:Rufnummer1@PBX_IP:5060>
24-Feb-2016 09:06:35.970 NAT/ALG check:L:17.1[Extn:20] REQUEST ‘INVITE’ – some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop
1. Versuch
Zuletzt bearbeitet:
