Cannot ping HT486

tjbrinkman

Neuer User
Mitglied seit
23 Feb 2006
Beiträge
3
Punkte für Reaktionen
0
Punkte
0
Hi,

I hava a problem with my HT486 Rev 2.0

What happened?
I bought a HT486 with firmware 1.0.6.7. I had some trouble with the pass-trough function (with my dutch PSTN provider KPN). I contacted Grandstream tech support and they advised me to upgrade to the newest Beta (1.0.8.12). That worked like a charm.
Because of the fact that the router function didn't work that well i decided to enable the WebUI on the WAN interface and connected the device with the WAN interface in my network. I didn't use the LAN interface....

A few days ago i noticed the 1.0.8.16 firmware and I upgraded my HT486. (i have my own TFTP Server, downloaded the firmware en did the upgrade). After some problems with it i decided to do a reset to factory defaults and connected the device with the LAN interface to my PC (using a straight cable and tried everything also with a cross-cable: both same results).
But i didn't get an ip-address... I tried to use a static address on my pc (192.168.2.2) and connect to the WebUI (192.168.2.1) but I don't get any respons.

I did a check using the checklist on this forum.
Voice Menu works
WAN interface -> does get an dynamically assigned addres
LAN interface -> has a link (i get a 10MBit link on my PC toe) and sometimes the orange led flashes.

It's as if the LAN adapter doesn't get an IP-address...

Contacted Grandstream Support: they ordered me to enter another TFTP server using the voice menu -> same results... after waiting for 15 minutes (as they said) and connecting it to my pc i had the same results.

To be sure i connected it to another PC and had the same results.

Anybody any options? :confused:

It could be that the LAN interface stopped functioning after the firmware upgrade, but it could be that it didn't function before i did the upgrade (i didn't use it for a few weeks)

Thanx in advance!
Thomas Brinkman
 
If your voicemenu really works, just try to do a factory reset and then reconfigure your adapter.
 
betateilchen schrieb:
If your voicemenu really works, just try to do a factory reset and then reconfigure your adapter.

I allready tried that
translated the mac-address and did a factory reset ( *** -> 99 -> MAC Address)
That didn't help
 
Kostenlos!

Statistik des Forums

Themen
248,538
Beiträge
2,293,777
Mitglieder
378,048
Neuestes Mitglied
jamesjonesjj10