Windows 10 basierte App

[johnners]

Morning,
Does anyone know of a Windows 10 based app for my PC that I can use to connect to the Unify system? I have my desk phone in front of me but I'm trying to install a PC based system.

Any ideas please?

 

[TECHNIKERMEYER]

For which purpose do you want to install an app? What do you want to reach? Do you want to use voice over ip features (use a headset on the computer)? Which unify system do you use (OpenScape Business, OpenScape 4000, OpenScape Voice)?

 

[johnners]

Sorry, yes a headset is required - I use hearing aids so would like to be able to take calls through the PC.

I know the handset I'm using (CP400) can accept a regular headset but I would prefer to connect via the PC etc.

I am using Openscape Business x1 with osbiz_v2_R7.1.0_018

 

[TECHNIKERMEYER]

With an additional UC License you can use myportal@work directly with this system. You can also download the software directy from the software center.

 

[johnners]

Ah I see

Thanks, I didn't know if there was something like Zoiper to connect to our system.

Our sales team is looking for a way to click a phone link on their PC and the desk phone rings - do you even know of a way to do this?

I know I used such a system about 10 years ago, but it was specific to a VoIP system.

 

[TECHNIKERMEYER]

Your OpenScape Business is a very small system, I guess it would be to expesive to use a professional 3rd party software like
- XPhone Connect
- Estos Procall

But these kind of CTI application do exactly what your sales team decribed.

 

[johnners]

@TECHNIKERMEYER

Hello, do you know of any softphone installations that would work with the HFA system as they seem to be mostly SIP based. I spoke to the company that supplied us with the system and they told me that a single license for the UC system costs £70GBP. So I'm just looking for alternatives?

 

[johnners]

Hi,
Kennt jemand eine Voip-Software/Softphone, die sich direkt mit der Anlage verbinden würde? Ich habe gesucht und mehrere lehnen die Verbindung ab, also vermute ich, dass es ein Problem mit den Ports usw. gibt?