Cisco Callmanager Express - Anonyme Anrufe - Problem - GELÖST!

mwulz

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Hallo Community,

Ich hab das Problem, dass anonyme Anrufe also OHNE "Caller-ID" an einen CCME nur mit einem "TÜÜÜÜÜÜÜÜÜÜÜÜÜÜÜ" beantwortet werden.

Ich hab mir die Log's am CCME angesehen und folgenden LOG gefunden:
Code:
Nov 10 13:57:42 192.168.100.16 298708: Nov 10 12:57:41.994: //-1/FEBBE3F482BC/CCAPI/cc_api_display_ie_subfields: 
Nov 10 13:57:42 192.168.100.16 298709:    cc_api_call_setup_ind_common: 
Nov 10 13:57:42 192.168.100.16 298710:    cisco-username= 
Nov 10 13:57:42 192.168.100.16 298711:    ----- ccCallInfo IE subfields ----- 
Nov 10 13:57:42 192.168.100.16 298712:    cisco-ani= 
Nov 10 13:57:42 192.168.100.16 298713:    cisco-anitype=0 
Nov 10 13:57:42 192.168.100.16 298714:    cisco-aniplan=0 
Nov 10 13:57:42 192.168.100.16 298715:    cisco-anipi=1 
Nov 10 13:57:42 192.168.100.16 298716:    cisco-anisi=3 
Nov 10 13:57:42 192.168.100.16 298717:    dest=45224812 
Nov 10 13:57:42 192.168.100.16 298718:    cisco-desttype=4 
Nov 10 13:57:42 192.168.100.16 298719:    cisco-destplan=1 
Nov 10 13:57:42 192.168.100.16 298720:    cisco-rdie=FFFFFFFF 
Nov 10 13:57:42 192.168.100.16 298721:    cisco-rdn= 
Nov 10 13:57:42 192.168.100.16 298722:    cisco-rdntype=-1 
Nov 10 13:57:42 192.168.100.16 298723:    cisco-rdnplan=-1 
Nov 10 13:57:42 192.168.100.16 298724:    cisco-rdnpi=-1 
Nov 10 13:57:42 192.168.100.16 298725:    cisco-rdnsi=-1 
Nov 10 13:57:42 192.168.100.16 298726:    cisco-redirectreason=-1   fwd_final_type =0 
Nov 10 13:57:42 192.168.100.16 298727:    final_redirectNumber = 
Nov 10 13:57:42 192.168.100.16 298728:    hunt_group_timeout =0 
Nov 10 13:57:42 192.168.100.16 298729: 
Nov 10 13:57:42 192.168.100.16 298730: Nov 10 12:57:41.994: //-1/FEBBE3F482BC/CCAPI/cc_api_call_setup_ind_common: 
Nov 10 13:57:42 192.168.100.16 298731:     
Nov 10 13:57:42 192.168.100.16 298732: Interface=0x4907B1D4, Call Info( 
Nov 10 13:57:42 192.168.100.16 298733:    Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Network, Presentation=Restricted), 
Nov 10 13:57:42 192.168.100.16 298734:    Called Number=11556612(TON=Subscriber, NPI=ISDN), 
Nov 10 13:57:42 192.168.100.16 298735:    Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, 
Nov 10 13:57:42 192.168.100.16 298736:    Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE, 
Nov 10 13:57:42 192.168.100.16 298737:    Source Trkgrp Route Label=BRI, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1 
Nov 10 13:57:42 192.168.100.16 298738: Nov 10 12:57:41.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa: 
Nov 10 13:57:42 192.168.100.16 298739:     
Nov 10 13:57:42 192.168.100.16 298740: Nov 10 12:57:41.994: :cc_get_feature_vsa malloc success 
Nov 10 13:57:42 192.168.100.16 298741: Nov 10 12:57:41.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa: 
Nov 10 13:57:42 192.168.100.16 298742:     
Nov 10 13:57:42 192.168.100.16 298743: Nov 10 12:57:41.994:  cc_get_feature_vsa count is 1 
Nov 10 13:57:42 192.168.100.16 298744: Nov 10 12:57:41.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa: 
Nov 10 13:57:42 192.168.100.16 298745:     
Nov 10 13:57:42 192.168.100.16 298746: Nov 10 12:57:41.994: :FEATURE_VSA attributes are: feature_name:0,feature_time:1199407352,feature_id:3781 
Nov 10 13:57:42 192.168.100.16 298747: Nov 10 12:57:41.994: //2930/FEBBE3F482BC/CCAPI/cc_api_call_setup_ind_common: 
Nov 10 13:57:42 192.168.100.16 298748:    Set Up Event Sent; 
Nov 10 13:57:42 192.168.100.16 298749:    Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Network, Presentation=Restricted), 
Nov 10 13:57:42 192.168.100.16 298750:    Called Number=11556612(TON=Subscriber, NPI=ISDN)) 
Nov 10 13:57:42 192.168.100.16 298751: Nov 10 12:57:41.994: //2930/FEBBE3F482BC/CCAPI/cc_process_call_setup_ind: 
Nov 10 13:57:42 192.168.100.16 298752:    Event=0x4904E298 
Nov 10 13:57:42 192.168.100.16 298753: Nov 10 12:57:41.994: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search: 
Nov 10 13:57:42 192.168.100.16 298754:     
Nov 10 13:57:42 192.168.100.16 298755: Try with the demoted called number 45224812 
Nov 10 13:57:42 192.168.100.16 298756: Nov 10 12:57:41.998: //2930/FEBBE3F482BC/CCAPI/ccCallSetContext: 
Nov 10 13:57:42 192.168.100.16 298757:    Context=0x4A2366A0 
Nov 10 13:57:42 192.168.100.16 298758: Nov 10 12:57:41.998: //2930/FEBBE3F482BC/CCAPI/cc_process_call_setup_ind: 
Nov 10 13:57:42 192.168.100.16 298759:    >>>>CCAPI handed cid 2930 with tag 0 to app "_ManagedAppProcess_Default" 
Nov 10 13:57:42 192.168.100.16 298760: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/ccCallSetupAck: 
Nov 10 13:57:42 192.168.100.16 298761:    Call Id=2930 
Nov 10 13:57:42 192.168.100.16 298762: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/cc_api_set_transfer_info: 
Nov 10 13:57:42 192.168.100.16 298763:    Transfer Number=, Transfer Reason=0x0 
Nov 10 13:57:42 192.168.100.16 298764: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/ccGenerateToneInfo: 
Nov 10 13:57:42 192.168.100.16 298765:    Stop Tone On Digit=TRUE, Tone=Dial Tone, 
Nov 10 13:57:42 192.168.100.16 298766:    Tone Direction=Network, Params=0x0, Call Id=2930 
Nov 10 13:57:42 192.168.100.16 298767: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/ccSetDigitTimeouts: 
Nov 10 13:57:42 192.168.100.16 298768:    Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms) 
Nov 10 13:57:42 192.168.100.16 298769: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/ccSetDigitTimeouts: 
Nov 10 13:57:42 192.168.100.16 298770:    Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms)) 
Nov 10 13:57:42 192.168.100.16 298771: Nov 10 12:57:42.002: //2930/xxxxxxxxxxxx/CCAPI/ccCallReportDigits: 
Nov 10 13:57:42 192.168.100.16 298772:    (callID=0xB72, digit_event=0x1, enable=TRUE, consume=FALSE) 
Nov 10 13:57:42 192.168.100.16 298773: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/ccCallReportDigits: 
Nov 10 13:57:42 192.168.100.16 298774:    Enabled=TRUE, Call Id=2930 
Nov 10 13:57:42 192.168.100.16 298775: Nov 10 12:57:42.002: //2930/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done: 
Nov 10 13:57:42 192.168.100.16 298776:    (vdbPtr=0x4907B1D4, callID=0xB72, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE) 
Nov 10 13:57:43 192.168.100.16 298777: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/cc_api_call_report_digits_done: 
Nov 10 13:57:43 192.168.100.16 298778:    Enabled=TRUE, Disposition=0x0, Interface=0x4907B1D4, Call Id=2930 
Nov 10 13:57:43 192.168.100.16 298779: Nov 10 12:57:42.002: //2930/FEBBE3F482BC/CCAPI/cc_api_call_report_digits_done: 
Nov 10 13:57:43 192.168.100.16 298780:    Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms)) 
Nov 10 13:57:47 192.168.100.16 298781: Nov 10 12:57:47.010: //2930/FEBBE3F482BC/CCAPI/cc_api_call_disconnected:
Wie kann das sein?
Die Konfiguration des CCME ist hier:
Code:
voice translation-rule 1
 rule 1 /^1155660/ /11/
 rule 2 /^115566/ //
!
voice translation-rule 10
 rule 1 /^\(.*\)/ /000\1/ type international international
 rule 2 /^\(.*\)/ /00\1/ type national national
!
!
voice translation-profile changeCalling
 translate calling 10
!
voice translation-profile changeNullCalled
 translate calling 10
 translate called 1
!
dial-peer voice 1 pots
 trunkgroup BRI
 description ISDN INCOMING call to Ephone DN
 translation-profile incoming changeNullCalled
 preference 1
 destination-pattern .T
 progress_ind setup enable 3
 progress_ind alert enable 8
 progress_ind progress enable 8
 direct-inward-dial
!
dial-peer voice 2 pots
 trunkgroup BRI
 description ISDN EINGEHEND
 translation-profile incoming changeNullCalled
 preference 2
 destination-pattern 0T
 progress_ind setup enable 3
 progress_ind alert enable 8
 progress_ind progress enable 8
 fax rate disable
 direct-inward-dial
!
Hatte jemand von euch ein solches Problem schonmal ??

DANKE
 
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vbnm2

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Japp, hatten wir hier vor kurzem auch. Nicht nur das es tutet, versuch mal von da aus weiter zu wählen. Das ist ein externes Amt das dir der CME da abspielt.

Setz auf die Dial-Peers noch "incoming called-number ."
Das sollte das Problem beheben.

Gruß,
Sven
 

mwulz

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Hi danke!
Hat geholfen.

Was war hier das Problem, warum musste ich diesen Befehl "incoming called-number ." hinzufügen?

danke
Michael
 

vbnm2

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Hm... hab gerade keinen CME hier stehen... müsste den Befehl nächste Woche in der Firma nochmals genau anschauen um dir zu sagen was da genau passiert. Wenn ichs nicht vergesse versuch ichs dir zu sagen.

Gruß,
Sven
 

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