[REQUEST] Need latest SUOTA .bin firmware files for Gigaset S650H PRO & R650H PRO (Wiki down)

[apujadas]

Hi everyone,

I am setting up a Gigaset N670 IP PRO base and I desperately need the latest SUOTA firmware files (.bin) for the S650H PRO and R650H PRO handsets.

As you probably know, the old Gigaset PRO Wiki is dead due to the VTech migration, and the new portal only has firmware for the newer 700 series. I tried guessing the direct URLs on profile.gigaset.net, but without knowing the exact 3-digit version number in the filename, it just throws a 404 error.

I also tried updating them via micro-USB using Gigaset QuickSync, but it triggers the well-known "Safe Mode" bootloop bug on these handsets. My VoIP provider is also unable to provide the files.

Does anyone have the latest .bin files for the S650H and R650H saved on their local hard drive? If you could share a Google Drive, Dropbox, or WeTransfer link so I can upload them manually to my N670 via the "Browse" button, it would be a massive lifesaver.

Thanks in advance!

 

[LordLifthill]

N670 does not support SUOTA updates of firmware files for older Gigaset Pro handsets. This feature is only available to the current handset generation.

 

[apujadas]

Hi,

Thanks for the reply! Surprisingly, I actually managed to make it work for the S650H using a workaround.

I found the firmware files temporarily stored in the Gigaset QuickSync local cache on my PC (C:\ProgramData\Gigaset QuickSync\Firmware). I simply compressed the .bin, .hdr, and .date files together into a .tar archive and uploaded it to the N670 SUOTA menu. The base immediately recognized it as a valid SUOTA package and successfully updated all my S650H handsets over the air!

The only issue now is the R650H. Since it is the ruggedized model and lacks a micro-USB port, I cannot physically connect it to QuickSync to force the software to download the files into my PC's cache.

So the R650H firmware is literally the only file I am missing to complete the setup. If anyone has the R650H .tar or .bin SUOTA files saved on their drive, you would be saving my life!