[Frage] See which extension took the call? (FreePBX)

[Edward Velo]

Hi,

I have a ring group with all my extensions in it. When someone calls me, the call is sent to the ring group.

When I go in FreeBPX to Reports/CDR Reports and click on 'Search', I can see all the calls. However, the destination of an incoming call always show the ring group number. Well, actually it shows an entry for ALL my extensions, but on all these lines the destination is the ring group number. One line shows "ANSWERED", all the others "NO ANSWER" - which is fine. But it would be nice if the "ANSWERED" line would show as detination the extension that picked up the call.

Is there any simple way to do this?

Thanks again!

 

[abw1oim]

No, there's no way to achieve this with easily just by using FreePBX.

FreePBX - as allmost all other asterisk based applications in the real world - uses the "standard CDR" fields and methods Asterisk provides. An these aren't sufficient to take care about Your request.

To achieve this You'll either need to implement special logic within FreePBX (Front- and Backend) or use a "Vannilla" Asterisk and implement all features You want for CDR structuring by Yourself.

And: Such requirements as You describe them are implemented in the real world, some people even think they should be standard , but I have never seen them in FeePBX, any of it's derivates like Elastix or PBX in a Flash or GS (3 to 5) and so on.