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[GEKLÄRT] SNOM 190 - kurzfristige Unterbrechung bei 2. Anruf

Dieses Thema im Forum "snom" wurde erstellt von Cybermaze, 4 Apr. 2005.

  1. Cybermaze

    Cybermaze Neuer User

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    I hope it is ok to post in english, as the forum supports english as well as german.

    I have a question regarding snom 190 that I hoped you knew the answer too. We are a danish banking company who is currently testing snom 190 phones. However we have come across an issue we are not what to do about.

    When there is a conversation open on the snom 190 and another person calls the telephone, the telephone is set up to forward the call. Thats working fine. However as the call comes in, we experience a pause in the ongoing conversation which is quite annoying. It is about one second in length, but that is more than enough to be annoying.

    Writing snom is a slow process, so I tried to post here as well.

    We use firmware version 3.44. Would an firmware upgrade eleminate the problem? Have any of you experienced the same? Is it an option that needs to be changed to fix the problem?

    Any help would be greatly appreciated :)
     
  2. Maik

    Maik Gesperrt

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  3. der_Gersthofer

    der_Gersthofer Admin-Team

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    3.44 is really outdated. There are too many bugs in that firmwareversion.


    You can always find latest firmware versions for all phones here:
    http://www.ip-phone-forum.de/forum/dload.php?action=category&cat_id=54

    Always keep in mind that the firmware of the 190 consists of 3 parts:
    -r (ramdisk)
    -l (linux)
    -j (application)
    So you have to install these 3 firmwareparts one by one.


    The latest so called stable versions are
    http://snom.com/firmware.html?&L=0#snom190
    3.56m-j
    3.14-r
    So you should at least upgrade to those versions

    But I would try 3.60b-j which is the latest firmware line of SNOM 190 (which is also used in SNOM 360). There will be no further developement under 3.5xxx. If you occur errors with 3.60b-j try 3.56x-j instead. But always update to 3.21-r and 3.20-l and always perform a factory reset after upgrading/downgrading firmware.
     
  4. carabus

    carabus Neuer User

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    Hi Danish bank,

    welcome to the club of SNOM telephone alpha and beta versions testers
     
  5. Cybermaze

    Cybermaze Neuer User

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    Thank you for your help.

    We are currently testing version 3.60b.