I hope it is ok to post in english, as the forum supports english as well as german.
I have a question regarding snom 190 that I hoped you knew the answer too. We are a danish banking company who is currently testing snom 190 phones. However we have come across an issue we are not what to do about.
When there is a conversation open on the snom 190 and another person calls the telephone, the telephone is set up to forward the call. Thats working fine. However as the call comes in, we experience a pause in the ongoing conversation which is quite annoying. It is about one second in length, but that is more than enough to be annoying.
Writing snom is a slow process, so I tried to post here as well.
We use firmware version 3.44. Would an firmware upgrade eleminate the problem? Have any of you experienced the same? Is it an option that needs to be changed to fix the problem?
Any help would be greatly appreciated
I have a question regarding snom 190 that I hoped you knew the answer too. We are a danish banking company who is currently testing snom 190 phones. However we have come across an issue we are not what to do about.
When there is a conversation open on the snom 190 and another person calls the telephone, the telephone is set up to forward the call. Thats working fine. However as the call comes in, we experience a pause in the ongoing conversation which is quite annoying. It is about one second in length, but that is more than enough to be annoying.
Writing snom is a slow process, so I tried to post here as well.
We use firmware version 3.44. Would an firmware upgrade eleminate the problem? Have any of you experienced the same? Is it an option that needs to be changed to fix the problem?
Any help would be greatly appreciated