Recover my fritzbox ata 1020 fails [solved]

[mashti]

Hello
I want to recover my fritzbox fon ata via german recovery tool.I do a Lan connection to my PC and I did assign ip adresses as it said. But Recovery tool can't find my device and it said searching device at 192.168.178.3 allways.
Can any expert on fritzbox help me what is wrong?

Thank you very much.
Mashti

 

[MaxMuster]

Hi,

we need a little more information:
Does the box still work?
Which Firmware Version is installed? Which Recover Version did you try?
How did you connect PC and Box, which IP did you assign to your PC?

Joerg

 

[mashti]

Hi,

we need a little more information:
Does the box still work?
Which Firmware Version is installed? Which Recover Version did you try?
How did you connect PC and Box, which IP did you assign to your PC?

Joerg

Ok.I have german version 11.04.01. Recover version was the same 04.01. I connect via LAN and I tried WAN too but never worked. I assigned IP for PC 192.168.178.20. I can't log into web interface. I can telnet via 192.168.172.254. I don't know if box working or not but when I go to web interface it says
404 Not Found
ERR_NOT_FOUND
AR7 Webserver Tue, 17 Jul 2007

Any idea? thanks
Mashti

 

[Marsupilami]

Then the box itself should be working, the web interface is messed up somehow. This problem appeared i.e. when people had a deprecated version of the least cost router as a mod installed and made an firmware upgrade. Best practice to solve the problem and get rid of mods like that is to recover.
Recover should be working. Connection to LAN (if there is more than one LAN port than LAN A or LAN 1) is correct. Short straight LAN cable, no crossover cable. Make sure that antivirus software and firewall are completely deactivated. Norton gave me big trouble once. Do you use Windows XP? Can you try another computer with Windows XP?

 

[mashti]

Then the box itself should be working, the web interface is messed up somehow. This problem appeared i.e. when people had a deprecated version of the least cost router as a mod installed and made an firmware upgrade. Best practice to solve the problem and get rid of mods like that is to recover.
Recover should be working. Connection to LAN (if there is more than one LAN port than LAN A or LAN 1) is correct. Short straight LAN cable, no crossover cable. Make sure that antivirus software and firewall are completely deactivated. Norton gave me big trouble once. Do you use Windows XP? Can you try another computer with Windows XP?

Well I don't understand why recovery doesn't work.I have win xp and I disable firewall and antivirus. Fritzbox have one LAN and one WAN and I tried both of them and it doesn't work. The problem is recovery doesn't find my device and searching and searching.

Mashti

 

[MaxMuster]

If you can reach the box via telnet, you can try to find the IP-settings of the FTP-Server needed for the update.
Just try a cat /proc/avalanche/env (if it doesn't work try cat /proc/sys/urlader/environment instead) and have a look for the value of my_ipaddress.

First thing you might try is resetting the box to factory defaults with a phone dialing #991*15901590*

Jörg

 

[Marsupilami]

Did you unplug and again power on the fritz box in the correct moment during recover procedure?
Do you understand enough german so to read the instructions during the procedure?

 

[mashti]

If you can reach the box via telnet, you can try to find the IP-settings of the FTP-Server needed for the update.
Just try a cat /proc/avalanche/env (if it doesn't work try cat /proc/sys/urlader/environment instead) and have a look for the value of my_ipaddress.

First thing you might try is resetting the box to factory defaults with a phone dialing #991*15901590*

Jörg

I did factory defaults and under my ip address it gives me the ip address of my computer which I assigned.But even I know the ip address, How would affect the recovery program to detect fritzbox?

 

[mashti]

Did you unplug and again power on the fritz box in the correct moment during recover procedure?
Do you understand enough german so to read the instructions during the procedure?

Offcourse I unplugg in a right moment because I Have another fritzbox and it worked like a charm.

 

[MaxMuster]

under my ip address it gives me the ip address of my computer which I assigned

It says 192.168.178.20 for my_ipaddress? Thats not good, because this should be 192.168.178.1 (or .2 /.3). If it is the same IP as the IP of your PC the recover program will never find the box.

So you might change the address to the default with:

echo my_ipaddress 192.168.178.3 > /proc/avalanche/env

(or to /proc/sys/urlader/environment)

You then should be able to ping this IP for some seconds directly after a reboot. If this is possible, the recover should work, too.

Jörg

 

[mashti]

Thanks for your reply MaxMuster.
I changed the ip address to 192.168.178.3 as you said.I could ping the address. But the recovery searching at 192.168.178.3 and never find the device.
This code(or to /proc/sys/urlader/environment) doesn't be find.

Mashti

 

[MaxMuster]

So can you try to do a ftp 192.168.178.3 just after the start of the box? You should see a ftp prompt.
If this works, the recover program should work, too, because it just does the same.
If ftp works but recover does not succeed, you could only try to do the recovery from another PC...

Jörg

 

[mashti]

So can you try to do a ftp 192.168.178.3 just after the start of the box? You should see a ftp prompt.
If this works, the recover program should work, too, because it just does the same.
If ftp works but recover does not succeed, you could only try to do the recovery from another PC...

Jörg

Ftp 192.168178.3 failed but I can ping the same address.
I tried with another PC but the same.
Damaged FTP server?

Mashti

 

[MaxMuster]

... a damaged ftp server is not very likely, because the ftp server is the same program than the bootloader. You may also try to do a telnet 192.168.178.3 21 instead of ftp. Another thing to try is insert (or remove) a switch between PC and Box (depending on, whether there is one or not).

Jörg

 

[mashti]

... a damaged ftp server is not very likely, because the ftp server is the same program than the bootloader. You may also try to do a telnet 192.168.178.3 21 instead of ftp. Another thing to try is insert (or remove) a switch between PC and Box (depending on, whether there is one or not).

Jörg

Thanks Jörg for reply.
I can't telnet 192.168.178.3 port 21. I put a switch,telnet to 192.168.178.254 works but recovery software doesn't.
I am going to be crazy about this.

Mashti

 

[MaxMuster]

Ok, but you are in the good situation, that you can still do everything you like via telnet ;-)
I would just try to do an update from the console as Alexander wrote here. Hope that fixes your Problem.
BTW: Do you have any entries in your "debug.cfg" or did you change anything in your box (e.g. branding)?


Jörg

 

[mashti]

Ok, but you are in the good situation, that you can still do everything you like via telnet ;-)
I would just try to do an update from the console as Alexander wrote here. Hope that fixes your Problem.
BTW: Do you have any entries in your "debug.cfg" or did you change anything in your box (e.g. branding)?


Jörg

Well I tried to change the language of the firmware from this website
http://wiki.ip-phone-forum.de/router:avm:ata:interner_link
the second allternative when it became useless.
I went to alexander page but my german is very bad. Should I insert the code in a gray box via telnet?

Mashti
via telnet

 

[MaxMuster]

O.k. then maybe we can try to fix it without new flashing, or I will guide you.

So, what was the last firmware you installed? The English or German one?
Second: What is the setting of the entry firmware_version from the cat /proc/avalanche/env? (Maybe you can post the whole settings, only change/hide your boxes "personal" settings, the MAC-Adresses mac<xy>).

If the firmware is the German one, you will need the firmware_version to be "avm", if it is the English one, it has to be "avme"...


Jörg

 

[mashti]

Ok, but you are in the good situation, that you can still do everything you like via telnet ;-)
I would just try to do an update from the console as Alexander wrote here. Hope that fixes your Problem.
BTW: Do you have any entries in your "debug.cfg" or did you change anything in your box (e.g. branding)?


Jörg

I tried alexander post with codes and was unsuccesfull. Debug.cfg doesn't found.

Mashti

 

[MaxMuster]

o.k., I just tried to translate it, so maybe you can compare it to what you did:
You will need a http server on your PC to serve the image file (try this one). So, in my example your PC (our http server ;-)) has the IP 192.168.178.20, the image file is fritz.box_fon_ata.11.04.01.image.

prepare_fwupgrade start_from_internet
wget -q -O - http://192.168.178.20/fritz.box_fon_ata.11.04.01.image 2> /dev/null | tar -C / -x
prepare_fwupgrade end
/var/install
/var/post_install
reboot

Jörg